FAQ
1. What sizes do you offer?
• We offer sizes ranging from XS to XL. Please refer to our size guide for detailed measurements.
2. When will my order ship?
•Please allow 2-5 business days for processing.
3. Do you ship internationally?
• At this time, we do not ship internationally. Thank you for understanding.
4. What is your return policy?
Currently, all sales are final. We will only accept returns at our fault ( i.e. wrong size sent, damaged, wrong color, etc.)
5. How can I contact customer support?
• You can reach our customer support team via email at maudi@maudibymartinemalone.com or through our Contact Us page.
6. Are your products ethically sourced?
• Yes, we are committed to ethical sourcing and sustainable practices. We work closely with our suppliers to ensure fair labor practices and environmental responsibility.
7. Can I change or cancel my order?
• Orders cannot be changed or cancelled. Thank you for understanding.
8. Do you offer gift cards?
• We do not offer gift cards.
9. How often do you release new collections?
• We release new collections seasonally, with fresh designs and styles to keep our offerings current and exciting.
10. Do you have a physical store I can visit?
• Currently, we operate exclusively online, allowing us to reach customers worldwide efficiently.